Lumencraft Cookie Policy

Transparency & Trust

Cookie Policy

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Last Reviewed

1 April 2025  ·  Effective Immediately

Data Controller

Lumencraft  ·  Kuala Lumpur, Malaysia

Questions?

[email protected]

This Cookie Policy explains how Lumencraft ("we", "us", "our") uses cookies and similar tracking technologies when you visit our website at lumencraft.world. We aim to be straightforward about what data is collected, why, and what choices are available to you.

This policy should be read together with our Privacy Policy and Terms & Conditions.


1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device on future visits and remember certain preferences or actions you have taken.

Similar technologies include web beacons (small images that track whether content has been viewed), pixels (code snippets from advertising platforms), and local storage objects (data stored directly in your browser). Throughout this policy, the term "cookies" refers collectively to all such technologies unless stated otherwise.


2. How We Use Cookies

We use cookies for the following general purposes:

  • To ensure our website functions correctly and that pages load as intended.
  • To remember your consent preferences so we do not ask you repeatedly.
  • To understand how visitors navigate our website so we can improve its structure and content over time.
  • To support our marketing efforts by identifying how visitors arrive at our website and measuring the reach of our online communications.

We do not use cookies to collect sensitive personal information, and we do not sell cookie data to third parties.


3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential to the operation of our website. Without them, certain features — such as secure page delivery, load balancing, and your cookie consent record — would not function. Because they are strictly necessary, they do not require your consent under applicable law and cannot be disabled through our consent tool.

3.2 Functional Cookies

Functional cookies allow us to remember choices you have made, such as language preferences or whether you have previously dismissed a notice. They improve your experience by reducing repetitive prompts and do not track you across other websites.

3.3 Analytics Cookies

We use analytics cookies to collect aggregate information about how our website is used — for example, which pages are visited most often and whether visitors encounter error messages. This helps us improve the website. Analytics cookies do not personally identify you, and data is typically aggregated before being reviewed.

We currently use Google Analytics 4 for this purpose. Information collected is subject to Google's Privacy Policy.

3.4 Marketing & Advertising Cookies

Marketing cookies are set by advertising platforms to measure the effectiveness of campaigns that direct visitors to our website. They help us understand whether our advertising reaches people who go on to enquire about our services, and to avoid showing the same promotional material repeatedly.

We currently use tracking tools associated with Meta (Facebook) Pixel and Microsoft Bing Ads. These platforms may use data they collect in accordance with their own privacy policies, over which we have limited control.

3.5 Session vs. Persistent Cookies

Session cookies exist only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them manually.


4. Third-Party Cookies

Some cookies on our website are set by third-party services rather than directly by us. These include:

  • Google LLC – Analytics and, where applicable, advertising measurement.
  • Meta Platforms Ireland Ltd – Conversion tracking via the Facebook Pixel.
  • Microsoft Corporation – Conversion tracking via Bing Ads Universal Event Tracking.
  • Google Maps – An embedded map on our contact page may set cookies relating to your map interaction.

We have limited direct control over third-party cookies. We encourage you to review the privacy policies of these third parties and to manage your preferences through their respective opt-out tools.


The table below describes the specific cookies currently in use on our website. This list is reviewed periodically and may be updated when we add or remove services.

Cookie names and durations may vary slightly depending on your browser and region.


When you first visit our website, a cookie notice will appear. You may choose to accept all cookies, accept only strictly necessary cookies, or adjust your preferences by category.

Your choice is stored in your browser using the lc_cookie_consent cookie. You may change your preferences at any time by clearing this cookie or by contacting us at the address below.

Withdrawing consent does not affect the lawfulness of any processing that took place before withdrawal, nor does it affect the use of strictly necessary cookies, which do not require consent.


7. Managing Cookies in Your Browser

In addition to our cookie consent tool, you may control cookies directly through your browser settings. Most browsers allow you to view, block, or delete cookies:

  • Google Chrome: Settings → Privacy and Security → Cookies and Other Site Data
  • Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
  • Apple Safari: Preferences → Privacy → Manage Website Data
  • Microsoft Edge: Settings → Cookies and Site Permissions

Please be aware that blocking all cookies may affect the functionality of this and other websites. For third-party opt-out tools, you may visit:


8. Retention Periods

We retain cookie-derived data only for as long as necessary for the purposes described in this policy. Analytics data is retained in Google Analytics for up to 14 months. Marketing pixel data is subject to the retention policies of the respective advertising platform. Strictly necessary cookies expire as detailed in the reference table above.


9. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing activity not be tracked. At present, there is no universal standard for how websites should respond to DNT signals. Our website does not currently alter its behaviour in response to DNT signals, but you may use the controls described in Section 7 to manage your tracking preferences directly.


10. Children

Our website is directed at adults seeking legal services. We do not knowingly collect personal information from individuals under the age of 18 through cookies or any other means. If you believe a minor has provided information via our website, please contact us so we may take appropriate steps.


11. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes to our website, technology, or applicable law. When we make material changes, the "Last Reviewed" date at the top of this page will be updated. We encourage you to review this policy periodically.

Continued use of our website after changes have been published will be taken as your acknowledgement of the updated policy.


12. Contact Us

If you have questions about this Cookie Policy or wish to exercise any rights relating to data collected through cookies, please reach out:

Lumencraft

22 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia

+60 3-9105 3847

[email protected]